Privacy Policy

Last updated October 16, 2026. Southlake Grove LLC, trading as Southlake Games, operates this website and Roger Roger: Last Launch. This notice covers the website, the game, and connected account, purchase and game services. Available features and providers can differ by platform and build.

Manage your privacy choices, including access, correction and deletion requests.

Website visits and analytics

The website is hosted through AWS Amplify. Your browser sends technical information needed to deliver pages, including your IP address and requested resources. Some images are loaded from Unsplash. The public website uses Google Analytics to measure visits and page use. Google receives information from your browser and may use cookies. The email verification page does not load this analytics integration.

Read how Google uses information from partner sites and learn about the Google Analytics browser opt-out. If you email us, we receive your address and message to respond. Discord and other external services have their own privacy policies.

Game accounts and progress

Guest play creates a game player identifier. If you link a Unity Player Account, Unity handles the sign-in method you choose. We use player and account identifiers to connect your progress, inventory, purchases and game sessions. An email address provided for account verification or support is used for that purpose. Your game account is separate from your Apple or other store account.

Purchases

The store or payment provider shown at checkout handles payment details. We receive purchase and transaction information needed to verify payment, grant items or points, maintain subscriptions, and process refunds and disputes. We do not receive your full payment-card number from hosted checkout. Purchased points and earned gameplay score are separate.

Online play and technical information

Online play sends game actions, session information and player identifiers to our game services. Connection and diagnostic information is processed to deliver the service, investigate errors and protect accounts and purchases.

Optional character conversations and audio

When enabled and used, character conversation features send your entered text and relevant game context to our services and the configured AI provider to generate a reply. Audio features may send text or submitted audio to an audio provider for generation or transcription. Conversation requests and replies can be stored for history and troubleshooting. Please do not enter passwords, payment information or other sensitive personal information in these features.

Service providers

Our services use AWS for hosting and storage, Unity for game account and purchase services, and the applicable storefront or payment provider, such as Apple or Stripe, for purchases. Configured character and audio features can use OpenAI and ElevenLabs. Information is sent to the providers needed for the feature you use; those providers also maintain their own privacy notices and retention practices.

Storage and retention

We store account and purchase records to maintain access, balances and entitlements and to handle support, refunds and disputes. Conversation history is stored separately from temporary audio work. Temporary audio-job records and generated media are configured for expiry after seven days; this does not describe the retention of account, purchase, conversation or provider records. Backups and transaction records can remain available for operational or legal requirements.

Your choices and deletion requests

You can play as a guest, choose whether to link a Unity Player Account, and choose whether to use optional conversation and audio features. Manage your Unity Player Account through its account portal. For access to or deletion of game-related information, including conversation history, contact privacy@southlakegames.com and include your game player identifier so we can locate the correct records. We may need to verify account ownership before acting.

Deleting a game account or contacting us does not cancel a store subscription. Manage or cancel subscriptions through the store or payment provider where you subscribed. Some transaction records may need to be retained after account deletion.

Contact

Depending on where you live, you may have rights to access, correct, delete or receive a copy of personal information, or object to certain processing. We may need to verify ownership and retain records for operational or legal requirements. Services may process information in countries other than your own. We may disclose records when required by law or to investigate abuse, protect the service or resolve payment disputes. We update this page and its date when this policy changes.

Send game privacy questions to privacy@southlakegames.com. General support is available through Southlake Games support.